Christmas closures will have an impact on pre-paid card services so it’s important to take note of key dates and warnings on when to transfer funds.
Prepaid Financial Services have asked that funds reach their bank no later than Monday 23 December to allow their team time to credit all e-wallets.
Over Christmas, their customer service teams will be available on Christmas Eve from 08.00 until 16.00 and re-open again on Friday 27 December from 08.00 until 18.00.
The offices are open again on Monday from 08.00 to 18.00 and then Tuesday 08.00 to 16.00. They then don’t open again until Thursday 2 January at 08.00 until 18.00.
They have also warned that due to the public holidays over this time, delays may be experienced with the production and delivery of card orders as third party couriers will be closed.
HOPS will close on Friday 20 December and the offices will re-open again on Thursday 2nd January. If you need to contact HOPS urgently over Christmas, the following two members of the team are available: Sarah Boparan – 02476 698008 and Jim Minshaw – 02476 698006.